# Why "Reload" shows gray when using the D5 Converter to sync the models?

![image](https://docs-static.d5render.com/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces/-MjbN1iGmN_HBnj_fyU9/uploads/Y8tbx6ynCRd8ywY7qD6e/update%20gray.PNG)

  1. You can only use the "reload" feature when you **import the models directly**.

  2. If **the models synced to D5 through the D5 Converter plugin** need to be reload, you can use the sync feature of the plugin.

  3. If you **use the D5 Converter plugin to export .d5a files and import them to D5 (import directly) without changing their file path**, you can use the reload feature. If you **have changed the path of the updated models**, you need to use **Replace from the local folder** and manually select the model file path during update.
